What does a non-subscriber pay?
You pay the PayLinker fee of 0.5% + 0.20 € per successful transaction on top of Stripe’s fees. SMS charges are handled via credits (1 credit = 1 SMS).
Are Stripe fees included?
No. Stripe charges its own processing fees according to the connected account, market and payment method. The PayLinker fee is separate.
What happens in case of a refund or dispute?
PayLinker does not refund its commission when you refund your customer, unless we agree to a goodwill gesture or a proven platform failure. Stripe may also retain part of its fee.
How much does sending an SMS cost?
Every SMS consumes one credit from your balance. Packs start at 15 € for 100 credits.
Is email delivery free?
Yes, sending the link by email never consumes a credit and is available for all plans.
Can I invite agents to help?
Yes. The subscription includes up to 10 agents so teammates can create, send and track payment requests together.
When is the PayLinker subscription worth it?
Compare the €9.90 monthly subscription with the PayLinker fee of 0.5% + €0.20 on each successful payment without a subscription. The break-even point depends on both payment amounts and volume; Stripe fees still apply.